Contacts
Contact information for our representative officesFor any questions about our products, services or partnerships
For any accounting questions
If you have a complaint about technical support or customer service, please contact us
For complaints about servers that we or our customers manage
Phone numbers
Request a callServer setups, payment, organizational issues, some technical issues. Daily from 09:00 to 18:00
Estonia
Write to us
Use the contact form for any pre-sale issues, cooperation issues, as well as for complaints about the servers under our management or our customers
For our customers
24/7 Technical Support
All existing kodu.cloud customers receive free, highly qualified technical support. We are ready to help you and your websites in even the most difficult situations.Quality and security
To ensure the quality of service and maintain the high security of your data, technical support is not provided by phone or email/chat. Instead, please use the ticket system in our billing system. To log in, you will need your credentials. This will allow us to quickly identify you and provide you with the full history of correspondence for convenient reference in the future.How to contact us
To contact us, please follow these steps: Log in to your kodu.cloud billing system account. Click on the Support tab. Click on the New Ticket button. Select the appropriate category and subcategory for your ticket. Enter a descriptive subject line and a detailed description of your issue. Click on the Submit Ticket button. Our technical support team will review your ticket and respond as soon as possible. Actual address
Viru 3, 41532 Jõhvi, Ida-Virumaa, Eesti VabariikLegal and postal address
Viru 3, 41532 Jõhvi, Ida-Virumaa, Eesti VabariikRequisites
HOSTING OÜReg. code: 14791867
VAT: EE102696192
Working hours
Daily from 09:00 to 18:00 , opens through 8 hours